Dark Web Monitor
Dark Web Monitor Breach Support Hub
So, you have received a notification from our Dark Web Monitor that your information has been found on the dark web.
This can be alarming, but there’s no need to panic.
We have put together a checklist of recommended actions to help you to keep your accounts secure.

Immediate Steps
First things first, we need to limit the damage of the breached account data.
Change your passwords
Change your password for the accounts listed on your Dark Web Monitor dashboard to something long and strong. Consider the NCSC guidance for generating better passwords.
Not sure if it is the right account? Change the password anyway. If you are using the same password for any other accounts, change those too.
Password management tools, such as Delinea Secret Server, are a great way to keep track of your passwords and makes it easy to use unique passwords for each of your accounts.
Check your financial accounts for any suspicious activity
If you spot anything, notify your bank immediately.
If you think your online banking accounts could been compromised, or you have payment information stored on the site that has been breached, then it may be worth informing your bank even if you haven’t noticed any transactions.
Notify your Organisation
Notify your organisation and customers to be extra vigilant for fraudulent calls, phishing emails, or other communication purporting to be from your organisation.
Investigative Steps
Now that you have limited the risk of further damage, you can investigate the source of the breach and understand its extent.
Ask Yourself:
Does the leak include any personal data?
Has any customer data been included in this breach?
Do you need to notify the ICO?
Do you need to notify your customers?
Would it be appropriate to issue a press release?
Preventative Steps
Maintaining your security posture is crucial for protecting your sensitive data, maintaining regulatory compliance, and safeguarding your reputation.For more information and advice on securing your systems and preventing future breaches speak with one of our expert cyber security consultants today.
Strengthen your Policies
Download our free pack of IASME security policy templates to strengthen your security posture and help to prevent more serious breaches in the future.
It includes:
- Business Continuity Plan template
- Risk Assessment template
- Security Incident Tracker template
- Security Policy template
Assess your Security Posture
If you are uncertain about how effective your current cyber defences are, CyberLab can help.
You can use our free Posture Assessment tool to see how you are performing across NCSC's '10 Steps to Cyber Security'. It will help you identify your strengths and weaknesses and prioritise your future cyber security goals.
For a more detailed assessment of your security posture, a Vulnerability Assessment would be a good first step. We will actively scan your infrastructure for vulnerabilities that could be exploited by cybercriminals and provide a complete report on what we find.
Try CyberLab Control
The CyberLab Control Platform includes useful tools to assist in keeping your people and data secure, including automated monthly.
Vulnerability Assessments, Security Awareness training and automated Phishing Simulations to teach your people the signs to look out for a complete report on what we find.
Cyber Security as a Service
CyberLab Control
A single CSaaS dashboard for all your cyber security needs.
Protect your business from cyber threats with CyberLab Control, our automated cyber security portal, delivering a suite of tools with expert guidance and support, all wrapped up in a user-friendly portal.
With our intuitive cloud portal, you are able to better understand, execute, and mitigate cyber threats to your business
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